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Terms of Use

TAIPYSHOP website is a Taiwanese company created and edited by the company Taipyshop whose head office is at this address:

    Zhixing Road, 293 street, 9 lane, No. 37
Beitou Dist. Taipei City
TAIWAN (R.O.C)

The site is using Opencart and is hosted by Hostinger.



TERMS OF USE

The site is free and free of access. Taipyshop is an international online Asian product sales website.


  • Acceptance of C.G.U:

For any purchases made on the site, the user acknowledges having read the terms and conditions of use and accept them. 

The user must detain the legal capacity to accept these conditions, this implies that failing this, the agreement of the legal representative of a minor, curator or guardian is necessary.

Since Taipyshop is domiciled in Taiwan, by accepting these C.G.U the user consents to the laws of Taiwan (R.O.C), governing the C.G.U below and regarding any litigation that may arise.


  • Our products:

Our products are bought from our suppliers located in Asia and shipped directly from Taiwan. The products comply with the standards and legislation of the market (s) where they are distributed (Asia, Taiwan) and are destined and consumed in Taiwan or in Asia. If the information and instructions on the packaging are not translated, we strive to provide a translation on the site. (when the translation is produced by our company, these texts are protected by copyright Taipyshop, for any external use please contact the service first)

Regarding food products, it is essential for the consumer to learn about the ingredients directly from the company if it has not been mentioned on Taipyshop. It is possible that sometimes the product (colors, shapes ...) slightly differ from the photos used by our site because sometimes we produce these photos ourselves. When the translation of the products and the ingredients information are available we make sure to write it on the product description. 

Regarding cosmetics, our suppliers are testified by different beauty brands, therefore they provide genuine, authentic products. Users can find tests and reviews of the products that are done on our Blog for information. However we are not medical professionals, it is up to the user to inquire about his own state of health and seek advice from professionals in doubt about the use of a product. By accepting these C.G.U the user agrees that Taipyshop can't be held responsible of any incidents, problems, secondary effects, damages... caused by the cosmetics purchased on our website as we are not producing these products but our service is to provide asian products worlwide. 


TAIPYSHOP HAS HUNDREDS OF PRODUCTS FROM DIFFERENT BRANDS AND IS DELIVERING TO MULTIPLE COUNTRIES. IT IS IMPOSSIBLE FOR US TO CONTROL THE APPLICABLE RIGHTS AND LAWS OF EACH COUNTRY, WE MAKE SURE THAT ALL PRODUCTS RECEIVED IN OUR WAREHOUSES ARE AUTHENTIC, GENUINE AND IN INTACT PACKAGING. IMPORTS OF CERTAIN PRODUCTS MAY BE PROHIBITED AND NOT IN COMPLIANCE WITH SAFETY REGULATIONS IN CERTAIN COUNTRIES. WHEREAS THE USER PURCHASE FROM OUR WEBSITE, IT ACKNOWLEDGES THAT ITS PURCHASE AND HIS/HER IMPORTATION IS IN ACCORDANCE WITH THE LAWS OF THE COUNTRY OF DELIVERY. THE BUYER IS RECOGNIZED AS THE SOLE RESPONSIBLE AND HIS/HER ROLE AS IMPORTER AND DISTRIBUTOR OF THE PRODUCT IN THIS COUNTRY. THIS INCLUDES CUSTOMS REGULATIONS AND FEES, ALL BRANDS COPYRIGHTS AND TRADEMARKS, SAFETY AND COMPLIANCE RULES. THE PURCHASER ALSO ACKNOWLEDGES THAT TAIPYSHOP AND ITS TEAM DISCLAIM ANY LIABILITY IN THE LAWS OF A COUNTRY OTHER THAN TAIWAN (ROC) AND IS NOT RESPONSIBLE FOR THE IMPORTATION AND ANYTHING RELATED TO IT, OF THESE PRODUCTS IN OTHER COUNTRIES.

According to the law, the ingredients, the use, the expiry dates and the risks of each product are indicated in the product description or on the image. EACH USER IS RESPONSIBLE FOR THE USE AND EFFECTS - VOLUNTARY OR NOT - OF THE PRODUCTS SOLD ON THE SITE. Taipyshop can not be recognized as responsible for any undesirable, secondary damages or any damages caused by a product and its packaging bought on the site, whether they are mentioned on the site, on the packaging or on any other support including effects, damage occurred outside of those mentioned on the description, packaging or by the company of the product in question.

Concerning the everyday objects, toys, goodies, these products respect the norms and the legislation in force in Taiwan or from the country or market where it is sold. The user is responsible and must be well informed of the standards that apply in his country before importing.

Regarding Contact Lenses, it is strongly recommended to consult an expert to know if it is possible to use or not. Our lenses are professionally sourced and therefore comply with the standards that apply in Taiwan. Please make sure when ordering lenses to select the correct correction.

  • Intellectual property:
Any product resulting from our own work (logo, images, banners, texts, sounds, graphics ...), the site in itself and its content (database, blog, newsletters ...) are the property of TAIPYSHOP .
Any reproduction / copy of the site and / or elements of the site is only authorized for information for personal and private use, it must also have a clear reference to the site.
Reproduction, modification of the original elements for commercial purposes without authorization is prohibited and condemnable.
It is forbidden to modify the access, the software, the contents of the site or to use any means to obtain access to the service and the administrator interface of the site.

  • User behavior:
All visitors must be responsible and respectful towards other users.
By accessing and using this site, the user must and is therefore committed to:
 - Respect other users using correct language and not to broadcast hate speech, insulting anyone, illegal, abusive, harassing behavior are prohibited ...
 - Do not disrupt or interrupt the use of the site by any means and do not disturb the use of the site for other purposes (hacking account, system, host ... any individual or element that can harm the site and its users is strictly forbidden).
 - The transfer of viruses and all that constitutes a threat to the site or its users is prohibited.
 - The access to the data of the site and its modification is forbidden, the same for the theft of identity or the access to the data of the other users.

  • Limits of the responsibility of the site;
The site declines any responsibility concerning the damages that can be afflicted to the user when navigating in our website or indirectly, by the mean of Internet whatever the causes, origins.
THE USER ACKNOWLEDGES AND AGREES THAT THE RESPONSIBILITY OF TAIPYSHOP IS LIMITED TO THE PROVISION OF PRODUCTS FROM ASIA TO A DESTINATION IN SEVERAL COUNTRIES, YOU ARE THE SOLE IMPORTER OF THE PRODUCTS AND WHAT THIS ROLE IMPLY.

  • Payment:
Our payment platform is secured by an SSL certificate and offers a bank payment via Paypal.
The user agrees to pay the entire order and as soon as he confirms his order on the site, he also accepts the conditions of sale of the site.
The user must also be aware of the laws that apply in his own country. He is also held solely responsible for the use he makes of the product, his/her and others safety.
The site does not support the additional costs (taxes, customs ...) that may apply in the countries where we deliver. We do our best to offer every product at the lowest price for our customers.
Transactions are in EURO € , U.S Dollar $ or Livre sterling £ through Paypal which is a secured and very convenient platform with insurance.
We can not be held responsible for damages and fraud caused by a third party.
The shipping costs are indicated explicitly in this section according to the weight of the package, the option chosen by the user and its delivery destination.

  • Delivery:
We ship from Taiwan, there are different delivery modes (Air Parcel, Small package, EMS, S.A.L, ePacket) according to type, size; the weight and the number of products per order. The different shipping options are proposed when it is available in a country, therefore for some countries some options may not be available. 
As we use Taiwanese post services, the delivery time can vary between 1 week to 2 months depending on the available option, your preferences without taking into account any accidents, products unavailability, bad weather or holiday periods (holidays, Christmas, New Year. ..) that can delay the preparation, shipping and delivery of orders. Note that in Asia the Chinese new year can impact the shipment and delivery delay. 
Packages are dispatched as fast as possible which may depend on the stock availability, so that your order arrives as soon as possible.
In case of loss, if you have chosen the insurance option (Air parcel) a procedure will be opened with the driver for a refund. In this case, no refund can be made.

  • Returns:

We check the products ourselves to guarantee quality and safety so that our customers can shop easily and with no worries. However if despite our control procedures, you notice defective products, we suggest you return the products to us. We do not support shipping costs, however upon receipt of products and product verification, we will make the refund as soon as possible, in some case we may take in charge a part of the shipping fees. 

  • Privacy policy:

The site collects all useful and necessary data for the transaction (such as last name, first name, address, e-mail, phone), the banking data are not collected or kept by our website as transactions are made through Paypal. These data are used and kept only for a strict use in the context of our activity. We are not selling or divulging the personal information of our customers to third person, to any companies, groups, organizations ...